Product Description
Leads Digital Chatbot & Conversational AI Platform is designed to automate customer engagement through intelligent, real-time conversations. It helps businesses streamline support, boost sales, and personalize user experiences across web, mobile, and social channels. The platform combines natural language understanding with contextual learning to deliver human-like interactions that improve over time, ensuring seamless communication between customers and brands.
Features
- Multilingual NLP-based conversation engine
- Omni-channel integration (web, WhatsApp, Messenger, etc.)
- AI-driven sentiment analysis
- Custom workflow automation
- Live chat handover to human agents
- Analytics dashboard for performance tracking
- Self-learning AI model for continuous improvement
Tech Stacks
Python, TensorFlow, Node.js, React.js, Dialogflow, MongoDB, AWS Lambda, RESTful APIs, and WebSocket integration. The platform uses NLP frameworks like spaCy and Hugging Face Transformers for natural language understanding and processing.
Industrial Orientation
Ideal for industries such as e-commerce, banking, healthcare, travel, real estate, and education. The system helps automate lead generation, appointment scheduling, support queries, and feedback collection, enabling faster response times and higher customer satisfaction.
USP of Our Product
Unlike traditional bots, our platform adapts to business needs through deep learning and contextual understanding. It offers complete customization, robust scalability, and real-time integration with CRM systems. Its human-like conversation flow and multilingual capabilities make it suitable for global business operations.
Contact Details
Leads Digital
Kolkata, India
📧 Contact@theleadsdigital.com
🌐 www.theleadsdigital.com
📞 +91-8240245144