Product Description
Leads Digital Online Review & Reputation Manager System is a centralized platform designed to help businesses monitor, manage, and improve their online reputation across multiple review sites and social channels. It collects real-time feedback, analyzes customer sentiments, and enables timely responses to reviews. By streamlining customer engagement and brand reputation management, it empowers businesses to build trust, enhance visibility, and strengthen customer loyalty through data-driven insights and automation.
Features
- Real-time review monitoring and alerts
- Centralized dashboard for multiple platforms
- Sentiment and keyword analysis
- Automated review response templates
- Custom review request campaigns via email/SMS
- Reputation score tracking and analytics reports
- Integration with Google, Facebook, Yelp, and more
Tech Stacks
The system is built using React.js and Node.js for seamless front-end and back-end performance. Data is managed with MongoDB and integrated APIs for real-time data fetching. AI-based sentiment analysis uses Python and NLP models. Cloud hosting is powered by AWS for scalability and high uptime, ensuring fast response times and secure data storage.
Industrial Orientation
The platform caters to businesses that rely heavily on customer feedback, including hospitality, healthcare, retail, automotive, and professional services. It’s ideal for companies aiming to boost customer trust and digital visibility by actively managing their public image and online reputation across multiple channels and review sites.
USP of Our Product
Unlike basic review trackers, our system combines real-time sentiment analysis, automation, and engagement tools in one intuitive dashboard. It empowers businesses to respond instantly, detect reputation risks early, and improve brand image proactively. With customizable alerts and actionable insights, users save time while building a stronger online presence effortlessly.
Contact Details
Leads Digital
Kolkata, India
📧 Contact@theleadsdigital.com
🌐 www.theleadsdigital.com
📞 +91-8240245144