Product Description
Leads Digital Workshop & Service Scheduling Tool is a cloud-based platform that streamlines maintenance operations and customer service management. It helps workshops, dealerships, and service centers automate job scheduling, manage service requests, track repairs, and communicate with customers in real time. Designed to improve efficiency and reduce downtime, it ensures optimal use of manpower, parts, and time.
Features
- Automated appointment booking and scheduling
- Real-time job tracking and status updates
- Inventory and parts management
- Technician assignment and workload balancing
- Customer notifications via SMS/email
- Detailed analytics and service reports
- Multi-location and multi-device access
Tech Stacks
The system is built using Angular and Node.js for a responsive web interface, with MongoDB for database management. APIs ensure seamless integration with CRM and ERP systems. Hosted on AWS Cloud, it offers scalability, high availability, and data security. Real-time updates are powered by WebSocket and RESTful services for smooth user experience.
Industrial Orientation
This tool is ideal for automotive workshops, machinery maintenance providers, equipment rental firms, and service-based industries. It simplifies daily service operations, reduces manual scheduling errors, and enhances customer satisfaction through transparency and automation. Suitable for both independent garages and large service networks.
USP of Our Product
Leads Digital’s solution stands out with its intuitive dashboard, predictive maintenance insights, and full integration with existing business systems. Its automation-first design cuts administrative workload while boosting customer engagement and operational visibility. The platform’s scalability makes it equally effective for small service centers and enterprise-level networks.
Contact Details
Leads Digital
Kolkata, India
📧 Contact@theleadsdigital.com
🌐 www.theleadsdigital.com
📞 +91-8240245144